At Freewave Aged Care, we make it simple to find the right mix of support for your situation — whether you’re privately funded or accessing government-subsidised Home Care Packages.
Our experienced team helps you understand what’s included at each level of care, how to maximise your funding, and what flexibility looks like as your needs evolve.
We can help you choose the type of services you need, be it the Commonwealth Home Support Program or a Home Care Package,
with a range of options available depending on your individual needs.
Services can be adjusted as your care needs change so that you have the flexibility to access what you need, when you need it.
Place holder text: What sets Freewave apart is our commitment to more than just care — we focus on building genuine relationships, ensuring you feel safe, respected and truly at home.’
Place holder text: What sets Freewave apart is our commitment to more than just care — we focus on building genuine relationships, ensuring you feel safe, respected and truly at home.’
Place holder text: What sets Freewave apart is our commitment to more than just care — we focus on building genuine relationships, ensuring you feel safe, respected and truly at home.’
Place holder text: What sets Freewave apart is our commitment to more than just care — we focus on building genuine relationships, ensuring you feel safe, respected and truly at home.’
Support At Home (SAH) — Level 1
Minimal support – light housework, meal delivery, welfare check-ins. For largely independent individuals.
SAH — Level 2
Light personal care – assistance with dressing, showering, medications and social activities.
SAH — Level 3
Moderate support – regular personal care, mobility aid support, meal preparation and household cleaning.
SAH — Level 4
High-frequency support – daily routines assistance, home modifications, toileting, continence care.
SAH — Level 5
Daily support and health coordination – hoists, transfers, transport to medical appointments, in-home safety monitoring.
SAH — Level 6
Comprehensive care – nursing support (wound care, medication), continence management, allied health therapies.
SAH — Level 7
Intensive daily care – assistance with all daily living activities, complex health conditions, dementia support.
SAH — Level 8
Highest level of care – palliative support, 24/7 availability, specialised equipment, nursing interventions.
Self-funded
If you require immediate support while waiting for HCP or CHSP funding or prefer not to use a government subsidy at all, you can pay-as-you-go (also referred to as ‘Fee-For-Service’) to access Home Care Services. This also applies to individuals who do not meet the criteria for funded services (Private Care).
Private care
Private Care is self-funded and lets you enjoy personalised home care. It helps with all home care support, tailored to your specific care requirements.
CHSP ENTRY LEVEL
Entry level
Focus on wellness
No major care
SAH LEVEL 1-2
Basic care
Minimal assistance
No complexity
SAH LEVEL 3-4
Low level care
Regular assistance
Some vulnerability
SAH LEVEL 5-6
Intermediate care
Frequent assistance
Moderate complexity
SAH LEVEL 7-8
High level care
Comprehensive assistance
Frequent intervention
High level complexity
Whether you’re receiving a government Home Care Package or arranging private care, our team ensures you understand every step — from eligibility and inclusions to budgeting and ongoing support.
We believe in clarity, choice and confidence — so you can make informed decisions about your care, with no hidden fees or confusion.
Every client’s needs are unique. That’s why Freewave offers additional services such as physiotherapy, social activities, wellness programs and short-term respite — all designed to help you stay healthy, active and connected.
Wellness programs
Companionship visits
Respite care
Transport support
Acknowledgement of Country
Freewave Aged Care acknowledges and pays respect to the Traditional Owners of the lands on which we are located. We pay our respect to Elders past, present and emerging and extend that respect to all First Nations peoples today. Freewave Aged Care is committed to our reconciliation journey and acknowledges all First Nations staff, residents, clients, carers and families.
1800 271 002
